Knowledge Base/Help for Customers/General Information

123D FAQ

Chris Johns
posted this on March 07, 2012 03:59 PM

123D Frequently Asked Questions:

How long does it take for an order to be made?

3D printed designs will generally take from 1 to 2 weeks to be made.

Once you have placed your order, it goes into a priority queue. When it reaches the top of the queue it will be made and shipped.

Shipping time will then depend on your location, but usually takes between one day and one week.

 

Laser cut designs will generally take from 1 to 2 weeks to be made and shipped to you. When you place your order it goes into a priority queue, and once it reaches the top of the queue it will be made and shipped.

 

How much will it cost for my 3D Print Project

The cost of your 3D printed design is determined by the overall dimensions and volume of material used in your design, and the 3D material type you’ve chosen to print it with.

Both overall dimensions (making cost) and volume (material cost) are measured in cubic centimeters (cc). These costs are different for each 3D material type.

Once you have uploaded a design and chosen a material, you’ll get an instant price for how much it will cost to make it. If you need to, you can then go back and refine your designs and upload them again.

We cannot give you a quote to make your design until you have exported your STL file from 123D and uploaded it.

The cost of your laser-cut design is determined by the time it takes to create your design plus the cost of your sheet of material.

The laser cuts materials at a range of speeds and as a rule it takes longer to cut thicker materials. The laser is also faster at cutting straight lines than it is at cutting curves. As a general rule of thumb, the more lines your design has, the more it will cost to make.

Once you have uploaded a design and chosen a material, you’ll get an instant price for how much it will cost to make it. If you need to, you can then go back and refine your designs and upload them again.

 

What type of materials can I have my project made with?

Currently we offer the following types of materials.

 

What does “commercial use” of my 3D models mean?

“Commercial use” means the sale of your 3D model or other use of your 3D model for a business or money-making goal.

 

So how can I sell or use the 3D models I created with 123D in order to make money?

Free 123D members can use 123D applications (and the 3D models created in 123D) for non-commercial purposes.  This might include your personal use for a hobby or in an educational setting like a classroom.

However, if you upgrade to a 123D Premium membership, you can make commercial use of ANY 3D model you create with ANY 123D application, provided that the models you create do not make use of or include any Autodesk-provided 3D models.

 

Why did we make this change?

We created the suite of free 123D applications to democratize access to 3D design and creativity—we believe in the Maker Movement and what it promises for the future of manufacturing. We’d like to keep access to and use of our apps free so that everyone can explore how far their creativity can go.

Once you become so proficient at making 3D models that you’d like to start profiting from your creations, however, we think that asking you to upgrade to a 123D Premium membership (for as little as $9.99 per month) is a small price to pay for such a great collection of tools.  And your contribution will help us keep improving our free apps so we can unlock the creativity in everyone.  

 

Is there any way I can I sell or use the 3D models I create with 123D for money-making purposes without having to upgrade to a 123D Premium Membership?

Yes! Free 123D members can only make “non-commercial use” of the 123D applications (and the models they create), but we’ve created an important loophole! Any 3D model that you create with our 123D applications and share to our 123D Gallery CAN be used for commercial purposes, regardless of whether you upgrade to our 123D Premium membership. The reason is that we want to encourage and reward users who share their work with the larger 123D community.  

 

What happened to private storage and how much cloud space do I have now?

Both Free and Premium members can now benefit from unlimited private and public cloud space – this means that you can save any 3D models you create in the cloud, whether you choose to publish them to the 123D Gallery or save them privately for your own use.

 

 
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